Reimers Kaufman FAQ's

FAQ's

What are your hours?

We are open Monday through Friday 7:00 am to 5:00 pm.

Do you have a showroom?

Yes. We have a large showroom with brick, stone, and landscape materials on display. Our showroom salespeople will be happy to assist you.

What methods of payment do you accept?

Cash, check, Visa, MasterCard and Discover. If you would like to open an account, please fill out a credit application and fax it our credit department at 402-434-1877. Credit Application

How do I figure square footage?

Take the length and multiply it by the width to calculate square footage. For example, 10 feet x 12 feet = 120 square feet.

Can you help me estimate how much material I need?

Yes. We will estimate quantities for your retaining wall or patio. For block and brick estimates, we recommend you discuss your plans with a mason contractor.

Do you have a list of Contractors and Installers?

Yes. We have a list of contractors indicating services; including Caulking, Colored Concrete, Concrete Flatwork, Landscape, Masonry, and Stucco & Plastering. These contractors and installers are independent of Reimers Kaufman. Reimers Kaufman does not endorse or recommend these contractors.

Do you carry stone?

Yes. We carry a manufactured stone product called Eldorado Stone and two natural stone lines, Earthworks, and Fon du Lac..

How many different bricks do you have?

We have 18 different brick in stock. Many other brick are available by special order.

What is the coverage of a ton of rock?

One ton of river rock will cover 120 square feet, 2” deep. Decorative Rock and Aggregates are available.

What is your return policy?

Returned products must be in saleable condition. There is no credit allowed for loose brick, second blocks, or special ordered materials. We will require a receipt of purchase for any returns, and the material must be returned within 30 days. Pallets will be charged out at $14.00, we will credit $14.00 when they are returned in usable condition.

What are your restock charges?
Product RK Picks Up Returned By Customer
Block 50% restocking charge 25% restocking charge
Brick - Full Straps Only 50% restocking charge 25% restocking charge
Eldorado Stone - Full Cases Only 50% restocking charge 25% restocking charge
Retaining Wall - Full Pallets 25% restocking charge 10% restocking charge
Retaining Wall - Partial Pallets 50% restocking charge 25% restocking charge
Pavers - Full Pavers Only 25% restocking charge 10% restocking charge
Natural Stone 50% restocking charge 25% restocking charge
Warehouse 25% restocking Charge 10% restocking charge
What is your delivery charge?

$60.00 per delivery.

Do you deliver outside of the Lincoln area?

Yes, we deliver. Different delivery charges may apply depending on the distance that your project is located at. We also have affiliated block companies in Omaha, Grand Island and Kearney that can assist.

What types of tools do you have?

Hammers, trowels, shovels, brushes, levels, wheelbarrows, caulk guns and more. Building materials

Do you carry any glass block?

We are a distributor of PC Glass Block. We have many shapes and sizes in stock. See our display in our showroom. Glass block

What kinds of landscape rock do you carry?

Colorado River Rock, Rose Quartz, Cherokee Red, Indian Sunset and Pink Wyoming. We carry landscape rock in bulk form only. We fill your truck then weigh the truck on our scale. You are welcome to shovel your own as well.

How many sizes of retaining wall block do you have?

We have 4” Windsor and Border Stone block for borders and garden walls. We have 6” Diamond block for residential landscape walls. We have 8” Vertica Pro, Vertica and Diamond Pro for large commercial walls. Anchor Wall

I have white powdery stuff on my retaining block. What is it?

Efflorescence. This is a natural occurrence with concrete and clay products. It is a soluble salt that sometimes surfaces. A fluctuation in temperature or a source of moisture usually brings this out. It can be brushed or washed off with a cleaner. Most of the time it will go away with time.

Do you have seconds?

Sometimes. We prefer not to have any seconds but if we do, we sell them at a reduced price. First come, first serve only.

Do you fabricate rebar?

Yes we do. Please allow a few days for fabrication. Rebar

Do you have a cleaner for stains on my driveway?

We have several cleaners for concrete and masonry. Different stains require different cleaners. Contact a salesperson for assistance.

Do you have concrete repair product for my driveway?

Yes. It’s called Vinyl Concrete Patch and available at City Sales or Door 4.

Do you have caulk for the cracks in my driveway?

Sonneborn SL1 is a good product to use for this. It is available at City Sales or Door 4.

What do I need to view the downloadable brochures and manuals?

Adobe Acrobat Reader. You can download it free from: www.adobe.com